Are We a Good Fit?
New Patient Checklist
Selecting the right pediatrician is a significant decision that requires ensuring the practice’s philosophies and approach to care align with your family’s values and priorities. This alignment is essential for building trust and fostering high-quality care as well as respectful, collaborative decision-making between you and your child’s pediatrician.
To support you in this process, we encourage you to review our checklist to determine if we are the right fit for your family. Please take a moment to familiarize yourself with our office policies and services.
We are dedicated to providing a welcoming, supportive environment and look forward to establishing a mutually rewarding partnership with your family.
Vaccines
Our Vaccine Policy follows the schedule outlined by the American Academy of Pediatrics. We strongly recommend vaccines for all patients who are eligible.
Antibiotics
We strive to avoid overusing antibiotics by educating families on their proper use and following evidence-based guidelines to ensure responsible prescribing. Many cases are viral and do not require antibiotic treatment. Instead, our pediatricians take the time to explain alternative approaches and the importance of allowing the body to heal naturally when appropriate.
Additionally, we do not routinely prescribe antibiotics over the phone, as we strongly believe it is not sound medical practice to do so without a proper assessment. Antibiotics are only prescribed when deemed necessary and appropriate after a thorough evaluation, prioritizing the well-being of our patients while avoiding the risks of antibiotic resistance and unnecessary side effects.
Technology
Our practice prides itself on efficiency through the use of technology. Where applicable, you will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and routine care/immunizations that are due.
Office Hours
Our office hours are 8:00 am-4:30 pm, Monday-Friday. We offer routine well child visits, sick child visits, and gastroenterology specialty visits. To ensure we provide you with the most efficient care we ask that you call to schedule an appointment when your child needs to be seen in our office. 701-532-2242.
After Hours
If you need assistance after hours, we recommend an evaluation at a local pediatric urgent care or emergency center.
Please save non-urgent concerns like mild illness, appointment requests, and prescription refills for regular office hours.
Insurance
Please ensure we participate with your insurance plan. It is your responsibility to understand the limits and coverage of your health insurance policy. Please present your insurance cards at each visit and be prepared to pay any copays at the time of service.
While our billing staff can assist with insurance inquiries, it's best to contact your insurance company directly for specific coverage questions. We strive to avoid any billing surprises, but we must bill your health plan according to federal guidelines and the actual services rendered.
For more details, please review our Financial Policy.
Billing
Insurance copays are required to be paid at the time of service. If that is not possible, we will ask to reschedule.
Scheduled Appointments
Please contact our office to schedule both sick/well visits and pediatric GI consultations.
Our pediatric GI provider does utilize telemedicine, if you do live a distance from the clinic.
Timeliness & Missed Appointments
We value everyone's time equally. Please arrive 10 minutes before your appointment.
While we understand that delays can happen, we may ask late arrivals to reschedule.
Our practice strives to run on time, and missed appointments affect our physicians, staff, and other patients. A $75 fee may be charged for canceled or missed appointments if 2 hours notice is not given.